1. Introduction
MISS ABBY KERR ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website abbykerr.cc or use our logistics and freight forwarding services.
We comply with the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and all other applicable data protection laws.
2. Data Controller
Organization: MISS ABBY KERR
Address: 153 Wallacewell Road, Glasgow, G21 3NU, United Kingdom
Email: tranphuoctrong41@gmail.com
Website: https://abbykerr.cc
3. Personal Data We Collect
We may collect the following categories of personal data:
- Contact Information: name, email address, phone number, postal address
- Company Information: company name, position, VAT number, business registration details
- Communication Data: messages you send through our contact forms, emails or phone calls
- Technical Data: IP address, browser type, device information, pages visited, time spent on pages
- Cookie Data: as described in our Cookie Policy
- Service Data: shipment details, delivery addresses, cargo descriptions, tracking preferences
4. How We Collect Your Data
We collect data through:
- Direct interactions: when you fill out forms, request quotes or contact us
- Automated technologies: cookies, server logs and analytics tools
- Third parties: business partners, logistics platforms and payment processors
5. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: for marketing communications and non-essential cookies
- Contractual necessity: to provide logistics, freight forwarding and cargo services you request
- Legal obligation: to comply with tax, customs and transport regulations
- Legitimate interests: to improve our services, ensure network security and prevent fraud
6. How We Use Your Data
We use your personal data for the following purposes:
- Providing logistics, freight forwarding and cargo transportation services
- Processing quotes, invoices and payments
- Communicating with you about your shipments and service updates
- Complying with customs, transport and legal requirements
- Improving our website, services and customer experience
- Sending marketing communications (only with your consent)
- Detecting and preventing fraud or security incidents
7. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy, or as required by law. Specifically:
- Contact form inquiries: 2 years after last communication
- Service contracts and invoices: 7 years (UK legal requirement)
- Marketing data: until you withdraw consent
- Technical logs: 12 months
8. Data Sharing and Transfers
We may share your data with:
- Logistics partners, carriers and customs agents (as necessary for service delivery)
- Payment processors for transaction processing
- IT service providers hosting our website and systems
- Legal authorities when required by applicable law
All third parties are contractually bound to protect your data and comply with the UK GDPR. If data is transferred outside the United Kingdom or the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs).
9. Your Rights Under the UK GDPR
Under the UK GDPR, you have the following rights:
- Right to access: request a copy of the personal data we hold about you
- Right to rectification: request correction of inaccurate data
- Right to erasure: request deletion of your data ("right to be forgotten")
- Right to restrict processing: request limitation of data processing
- Right to data portability: receive your data in a structured, machine-readable format
- Right to object: object to processing based on legitimate interests or direct marketing
- Right to withdraw consent: withdraw consent at any time without affecting lawful processing before withdrawal
To exercise any of these rights, please contact us at tranphuoctrong41@gmail.com. We will respond within one month as required by the UK GDPR.
10. Security of Your Data
We implement appropriate technical and organisational measures to protect your personal data, including:
- SSL/TLS encryption for data transmission
- Secure server infrastructure with restricted access
- Regular security reviews and vulnerability assessments
- Staff training on data protection and privacy
11. Cookies
Our website uses cookies and similar tracking technologies. For detailed information about the cookies we use and your choices, please see our Cookie Policy.
12. Third-Party Services
Our website may use third-party services including:
- Google Analytics (for website analytics)
- Google Fonts (for typography)
These services have their own privacy policies governing the use of your data.
13. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
MISS ABBY KERR
153 Wallacewell Road
Glasgow, G21 3NU
United Kingdom
Email: tranphuoctrong41@gmail.com
16. Supervisory Authority
If you are not satisfied with our response, you have the right to lodge a complaint with the UK data protection authority:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
United Kingdom
Website: ico.org.uk